 About CCNhub
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CCNhub is a secure, carrier-neutral Internet service portal
developed by Cargo Community Network Singapore (CCN).
Click here to CCN website (www.ccn.com.sg)
It offers forwarders and carriers global online-access convenience
to a comprehensive range of functions used for their day-to-day
time-critical transactions.
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CCNhub was developed to facilitate and allow for better management
of the air cargo transportation process electronically, on a single
integrated platform.
Benefits:
- Instant accessibility through 24x7 internet access
- Offers time-critical air cargo information on demand
- Increases productivity and operating efficiency
- Provides a convenient all-in-one service platform for Industry players to transact and communicate online
- Prompt delivery/receipt of communication messages
- Information platform is totally secure at all times
- Reliable system backed by more than 20 years of collective experience from industry’s key e-commerce providers
- User-friendly
Click here to learn more about CCNhub's features
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- Flight Schedules and Availability
- Proactive Shipment Monitoring & Alerts
- Multi-Shipment, Multi-Carrier Track-and-Trace
- Allotment Management & Allotment Booking
- Multi-carrier, Multi-Air Waybill eBooking
- Air Waybill Stock Management & Air Waybill Printing
Click here to learn more about CCNhub's features
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CCNhub ensures all information/transactions are totally secure. We
have two physically and technically separate data server centers
that are dedicated to ensuring absolute security and privacy.
We also ensure that individual users have their own unique and secure
User ID and password to log into CCNhub, with access to functions
customized to individual needs.
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CCNhub is available in the following countries:
- Singapore
- Australia
- China
- India
- Indonesia
- Malaysia
- New Zealand
- Thailand
- Vietnam
- Sri Lanka
Kindly visit this page to see an updated
list as we are constantly expanding the presence of
CCNhub to other parts of the world.
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Requirements
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As this is a web-based application, as long as you have a PC
workstation and Internet access, you’re good to go!
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For SQ/MH appointed agents, registration will take about 3 working days from receipt of subscriber application form. For other airlines, registration will take about 10 working days (dependent on when the airline updates their subscriber list).
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Operations / Support
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CCNhub is linked directly to carrier systems via the Internet,
and all critical information is retrieved directly from the carrier
systems as a result. At the time of request, the information is the
most accurate available.
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Yes, CCNhub is designed to handle and reflect multiple responses from
the carriers at one go. It is one of the key user pre-requisites to
help users better manage their day-to-day volume/transactions. Inquiries
are processed promptly without omissions. Late responses are automatically
stored in "Shipment Status Log" and/or "Booking log" for retrieval at
a later time.
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Please refer to the respective Country's Helpdesk on the
Contacts page for more information.
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Yes, agents/carriers are welcome to send their staff for training/orientation,
which takes a full day. Please call the respective country's Helpdesk for more
information and arrangements.
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